Fraktpolicy

Hitpin mission is to make golf affordable and accessible to every golfer

Your order will be delivered to the address entered when placing your order on the site. Make sure you enter the correct address! The cost for delivery will be calculated upon checkout.

We use the following shipping service to send your order to you.

Sweden: DHL Service Point
Denmark: Bring Pickup Parcel
Finland: Posti Postal Parcel
Rest of EU: DHL Parcel Connect

The parcel will in most cases be delivered to a Service Point/Access Point close to your address, from where you shall collect it, but can depending on country also be delivered directly to your door.

DHL to Sweden
• Lead-time: 1-2 working days

Bring to Denmark
• Lead-time: 1-2 working days

Posti to Finland
• Lead-time: 3-5 working days

Rest of EU: DHL Parcel Connect
• Lead-time: 2-7 working days

Prices on our website do not include delivery charges such as local custom, tax or VAT. You will be responsible for payment of any such potential import duties and taxes. Hitpin has no control over these charges and cannot predict their amount. For further information we suggest you contact our customer service, your local customs office and other relevant parties before placing your order.

In order to deliver your package, we need a physical street address. We cannot deliver to post office boxes. Once your order has left our warehouse, you will be notified by email and/or text message. If you do not claim your package within the set timeline, the package will return to us. In such event you will be debited for all fees in connection with the return delivery as well as the first delivery fee. The same applies for cases where you have inserted incorrect or non-complete address information, which forces our shipping agencies to return the package.

Dear UK-customer (new rules after the entry of Brexit)! The shipping cost will be specified in the order summary before you submit your order (this costs only include the transport). Please be aware that custom duties may be added. This is charged to any orders from outside the European Union. These costs are nothing we can refund the customer. For shipment less than GBP 135 no import VAT or duties are collected by Customs.

Dear customers from Åland, please note that the prices you see on our site include VAT and this is also the price you pay in the checkout. The special rules that apply to delivery to Åland can mean that you pay VAT again. This is therefore not a cost we bear